- Introduction
Welcome to zooqq.ai (“Company”, “we”, “our”, “us”). By accessing or using our website and services, you agree to comply with these Terms and Conditions (“Terms”). Please ensure that you read them carefully.
These Terms govern your use of https://zooqq.ai and any related products or services provided by zooqq.ai. Our Privacy Policy also applies to your use and explains how we handle your personal data.
If you do not accept these Terms or the Privacy Policy, please refrain from using our services. If you have questions, please contact us at support@zooqq.ai.
- Communications
By creating an account, you consent to receive communications related to your account, product updates, and marketing. You may opt out of marketing emails at any time using the unsubscribe link.
- Purchases
Purchases on zooqq.ai may require you to provide accurate payment information. You warrant that you have the legal right to use the payment method provided. We may use third-party processors and reserve the right to cancel orders at our discretion, including for suspected fraud or errors.
- Subscriptions & Fee Changes
Some features are offered via subscription plans, billed in advance on a recurring monthly or annual basis. Your subscription automatically renews unless canceled before the renewal date. We reserve the right to adjust fees at our discretion and will notify you prior to any change taking effect.
- Free Trial
From time to time, we may offer free trials for select plans. Billing information may be required prior to activating a trial, but charges will only occur once the trial ends unless you cancel beforehand.
- Refund Policy
zooqq.ai offers refunds for paid contracts within seven (7) days of your original purchase, provided you have used less than 1 bot or equivalent usage for any paid plan. Refund requests should be made by contacting support@zooqq.ai and must meet the stated conditions.
Refunds are not granted if:
- Usage exceeds the specified threshold.
- The request is outside the seven-day window from purchase.
- The account is suspended or deleted due to prohibited use, policy violation, or fraudulent activity.
- Our full refund process is described in detail here:
- Contact support via email with your order details.
- Our team will verify eligibility based on usage and time elapsed since purchase.
- Eligible refunds will be processed to your original payment method within ten (10) business days.
- Fair Usage Policy
- Prohibited Uses
You agree not to use our services for any unlawful activities, including but not limited to:
- Violating local or international laws.
- Exploiting minors.
- Generating harmful or unsafe content.
- Spamming or unauthorized promotional activities.
- Infringing intellectual property.
- Overloading, disrupting, or attempting unauthorized access to the platform.
- Generating content prohibited by our AI service provider (includes sexual, political, or religious content).
Repeated infractions may result in immediate suspension and permanent ban from using the platform, without eligibility for refunds.
- Accounts
You must be at least 18 years old to register and use zooqq.ai. You are responsible for maintaining the confidentiality of your credentials. Misuse, sharing, or providing false information may result in account termination.
- Intellectual Property
All original content, features, and services remain the exclusive property of zooqq.ai. Unauthorized use of trademarks, branding, or copyrighted material is prohibited.
- Limitation of Liability & Disclaimer
The services are provided “as is” and “as available.” We disclaim any warranties regarding accuracy, reliability, or fitness for a particular purpose. Our liability is limited to the amount paid for our services. We are not responsible for indirect or incidental damages.
- Termination
zooqq.ai may suspend or terminate accounts at any time, without notice, for violations of these Terms. Discontinuation of services does not entitle users to refunds outside the conditions defined in the Refund Policy.
- Governing Law
These Terms shall be governed by the laws of the jurisdiction in which zooqq.ai operates.
- Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our services constitutes your acceptance of any changes.
- Contact Us
For questions regarding these Terms or for support, please contact:support@zooqq.ai.